Terms and Conditions

Last updated: 07-06-2024

 

  1. Introduction

Welcome to Infinite Grass Store Pvt Ltd (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”) ”) govern your use of our website located at www.grass-store.com (together or individually “Service”) operated by Infinite Grass Store Pvt Ltd.

Our privacy policy also governs your use of our service and explains how we collect, safeguard, and disclose information that results from your use of our web pages.

Your agreement with us includes these terms and our privacy policy (“Agreements”). You acknowledge that you have read and understood agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) agreements, then you may not use the service. These terms apply to all visitors, users, and others who wish to access or use the service.

 2. Communications

By using our service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at care@grass-store.com.

 3. Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your purchase, including, but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to us is true, correct, and complete.
We may employ third-party services for the purpose of facilitating payment and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties, subject to our privacy policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

  1. Pricing 

The pricing information for the product(s) will be as provided to you at the time of your order. All prices on the website are in Indian rupees. All prices are shown, including GST. Kindly note that product(s) pricing is subject to change, and adding product(s) to your shopping cart does not guarantee that product(s) will be available at the same price if the order is not placed immediately after adding to the cart. Payments made through the website may be subject to a delivery charge where the minimum order value is not met or it is a COD order. You will be notified of such delivery charges at the time of checkout. 

  1. Payments

Payments can be made using a credit card, a debit card, net banking, cash-on-delivery, or any other payment method or option available on the Website. You will be informed of the payment options available at the moment you place your Order. You may be required to provide your credit or debit card information to the approved payment gateways while making the payment.

You agree, understand, and confirm that the credit/debit card information or other financial information you provide when using the Website's services will be correct and accurate.

You shall not use any credit/debit card or other financial facility that you do not legally own/obtain or where you do not have the owner's express permission to use it. You also realize that the Website will not store any financial information you submit.

Infinite Grass Store Pvt. Ltd. shall not be held liable for any credit/debit card fraud, nor for any unauthorized use of your debit/credit card to place an order. You will be held liable if you use a card fraudulently, and you will be solely responsible for proving otherwise. You will be only accountable for the security and confidentiality of your credit and debit card information.

You will receive an Order Confirmation after successfully placing the Order, as described above. If your payment is successful but you do not receive an order confirmation from us, please contact us (refer to the "Contact Us" page of the Website).

Infinite Grass Store Pvt. Ltd. is not liable if the bank or payment service provider denies the payment transaction initiated by you. Please note that any payment/gateway services provided by third parties are subject to their own terms and conditions.

Infinite Grass Store Pvt. Ltd. shall not be liable if an Order is not registered or is lost as a result of any network problems, such as machinery malfunction, unclear/disruption in the network, non-receipt of payment from banks/payment gateways, and/or the cost(s) charged by the network operator. Any disputes arising from this should be resolved between the customer and the network provider, without involving Infinite Grass Store Pvt. Ltd.

  1. Contests, sweepstakes, and promotions

Any contests, sweepstakes, or other promotions (collectively, “promotions”) made available through the service may be governed by rules that are separate from these Terms of Service. If you participate in any promotions, please review the applicable rules as well as our privacy policy. If the rules for a promotion conflict with these terms of service, the promotion rules will apply.

  1. Refunds

We issue refunds within 7-8 business days from the date refund request was initiated (to learn more about refunds, kindly check our refund and return policy).

  1. Content

Content found on or through this service is the property of Infinite Grass Store Pvt. Ltd. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

  1. Prohibited Uses

You may use the service only for lawful purposes and in accordance with the terms. You agree not to use the service.

0.1. In any way that violates any applicable national or international law or regulation.

0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,"  “chain letter,” “spam,” or any other similar solicitation.

0.4. To impersonate or attempt to impersonate a company employee, another user, or any other person or entity.

0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the service or which, as determined by us, may harm or offend the Company or users of the service or expose them to liability.


Additionally, you agree not to:

0.1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real-time activities through Service.

0.2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

0.3. Use any manual process to monitor or copy any of the material on the service or for any other unauthorized purpose without our prior written consent.

0.4. Use any device, software, or routine that interferes with the proper working of the service.

0.5. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

0.6. Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

0.7. Attack service via a denial-of-service attack or a distributed denial-of-service attack.

0.8. Take any action that may damage or falsify the company rating.

0.9. Otherwise, attempt to interfere with the proper working of the service.

  1. Analytics

We may use third-party service providers to monitor and analyse the use of our service.

  1. Accounts

When you create an account with us, you guarantee that you are over the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

  1. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

  1. Intellectual Property

The service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Infinite Grass Store Pvt. Ltd. and its licensors.Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Infinite Grass Store Pvt. Ltd.

  1. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to care@grass-store.com, with the subject line “Copyright Infringement” and include in your claim a detailed description of the alleged infringement, as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims.”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims based on the infringement of any content found on and/or through the service on your copyright.

  1. DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our copyright agent with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail):

0.1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;

0.2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

0.3. Identification of the URL or other specific location on the service where the material that you claim is infringing is located;

0.4. Your address, telephone number, and email address;

0.5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

0.6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our copyright agent via email at care@grass-store.com .

  1. Error reporting and feedback

You may provide us either directly at care@grass-store.com or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our service (“feedback”). You acknowledge and agree that: (i) you shall not retain, acquire, or assert any intellectual property right or other right, title, or interest in or to the Feedback; (ii) the Company may have development ideas similar to the Feedback; (iii) the Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) the Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of ownership to the feedback is not possible due to applicable mandatory laws, you grant the company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute, and commercialize) the feedback in any manner and for any purpose.

  1. Links to Other Websites

Our service may contain links to third-party web sites or services that are not owned or controlled by Infinite Grass Store Pvt. Ltd.
Infinite Grass Store Pvt. Ltd. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities or individuals or their websites.

You acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.

  1. Disclaimer of Warranty

These services are provided by the company on an “as is” and “as available” basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of their services or the information, content, or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.

Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes them available are free of viruses or other harmful components, or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

The foregoing does not affect any warranties, which cannot be excluded or limited under applicable law.

  1. Limitation of Liability

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to you.

  1. Indemnity

You agree to defend, indemnify, and hold harmless Infinite Grass Store Pvt. Ltd., its owners, licensees, affiliates, group companies (as applicable) and their respective employees, directors, shareholders, officers, agents and their successors and assigns ("Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of your actions or inactions, including but not limited to breach of any warranties, representations, or undertakings, or the failure to perform any of your obligations under the Terms and Conditions, or arising from your violation of any applicable laws and regulations, infringement of intellectual property rights, non-payment of statutory dues and taxes, libel, defamation, violation of privacy rights, or loss of service by other subscribers attributable to you.

This provision will survive the termination of your legal relationship with Infinite Grass Store Pvt. Ltd.

  1. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the service.

All provisions of the terms that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delhi, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or 

Unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

  1. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

  1. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

  1. Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

  1. Acknowledgement

by using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

  1. Contact Us

Please send your feedback, comments, requests for technical support by email: care@grass-store.com .